Our services
Social Work
What we help with
- Psychosocial assessments and reports
- Advocacy with services, housing, health and justice systems
- Support during crisis, family breakdown or complex life changes
- Capacity building and practical problem-solving
- Linking with community, housing and specialist supports
How it's delivered
Face-to-face, telehealth or a hybrid of both, with a qualified social worker.
Funding options
Subject to eligibility.
NDIS
Plan-managed and self-managed participants, subject to plan goals and funding (typically Improved Daily Living or Improved Relationships).
Aged care
Support for older people through eligible aged care programs, where available.
Private
Private clients and referrals from GPs, hospitals and community services are welcome.
The Hub and Spoke approach
- 1
Face-to-face preferred
Comprehensive initial assessment
A senior AHPRA or SPA-registered therapist visits in person whenever possible. If travel isn't available straight away, we start with telehealth so there's no long wait.
- 2
NDIS-aligned goals
Individualised therapy plan
The therapist writes a therapy program with clear, measurable goals that fit the participant's home, school and community life.
- 3
Local AHA + telehealth
Weekly hands-on delivery
A qualified local AHA delivers regular in-person sessions, with therapist telehealth check-ins to keep progress on track without using up the budget.
- 4
Ongoing oversight
Supervision and milestone reviews
The supervising clinician oversees the AHA, reviews notes, tracks goals and prepares reports for NDIS plan reviews.
Common questions
Helpful guides: Social work for complex situations and life transitions · Counselling vs psychology: which is right for you?
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