Our services

    Social Work & Counselling

    Our social workers and counsellors support children, young people, adults and families through stress, trauma, grief, relationships and life changes. Support is available in person or by telehealth, in metro and regional areas.

    What we help with

    • Counselling for anxiety, stress and low mood
    • Trauma, grief and loss
    • Family and relationship challenges
    • Support for children and young people with emotions, identity and school
    • Linking with community services and practical supports

    How it's delivered

    Face-to-face or telehealth sessions with a qualified social worker or counsellor.

    The Hub and Spoke approach

    1. 1

      Face-to-face preferred

      Comprehensive initial assessment

      A senior AHPRA or SPA-registered therapist visits in person whenever possible. If travel isn't available straight away, we start with telehealth so there's no long wait.

    2. 2

      NDIS-aligned goals

      Individualised therapy plan

      The therapist writes a therapy program with clear, measurable goals that fit the participant's home, school and community life.

    3. 3

      Local AHA + telehealth

      Weekly hands-on delivery

      A qualified local AHA delivers regular in-person sessions, with therapist telehealth check-ins to keep progress on track without using up the budget.

    4. 4

      Ongoing oversight

      Supervision and milestone reviews

      The supervising clinician oversees the AHA, reviews notes, tracks goals and prepares reports for NDIS plan reviews.

    Common questions

    Other services: Occupational Therapy · Speech Pathology · Physiotherapy · Psychology · Positive Behaviour Support · Allied Health Assistance